Please note that each individual manufacturer holds all product warranties. We will replace (or at our discretion exchange the defective product) any product that is defective if returned within 20 days from the date of purchase. If we are out of stock of that item, we will have the manufacturer replace it directly. We gladly stand behind all of the products that we sell.
1) Send a fax
to (561) 892 0712
2)
If purchased by Credit Card, write the Number and Expiration on the
invoice, the same card used during the purchase. For your privacy the credit card information is
automatically deleted from the system within 2 days.
ELECTRODEPOT WILL NOT ISSUE STORE CREDIT ON ANY EQUIPMENT MADE ON SPECIAL ORDER OR THAT HAS BEEN INSTALLED, USED OR RETURNED IN A NON RE-SALEABLE CONDITION.
With the RMA ______________ Please Ship to: · Returns will be accepted for up to 20 days from the date of purchase ( Invoice Date ). On approved returns only a store credit will be issued. · Customers are responsible for return shipping and insurance of the product Incomplete returns will be rejected by our Returns Warehouse and returned to the sender at sender’s expense. All returns must include the following: · Valid Return Merchandise Authorization (RMA). · ALL Original packaging (manufacturer's box, styrofoam, plastic bags, etc.). · All accessories (mounting brackets, cables, connectors, etc.) · Manufacturer documentation (manuals, warranty cards, registration information, etc.) · Original packaging must not be marked, labeled or damaged in any way.
- DO NOT write RMA number on the product packaging or box. · All returns are subject to a restocking charge of a minimum of 30 % of the invoice value. Shipping and handling charges are not credited, Software and special orders can not be returned. See the software license agreement and terms from the producer.
FOR PRODUCT EXCHANGE OF DEFECTIVE PART OR COMPONENT:
·
We will ship
the replacement item back to you as soon as we receive the defective
part. INVOICE Number ______________________ PHONE: _________________________ .
NAME: _________________________________________
PART: ______________________________QTY: _______ Reason For
Return: ___________________________________________________________ |